Animal Jam - Play Wild!

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Audience
Other (Staff etc.), Parents, Students
Good To Know
Used with Under 13, Vendor requires parental consent managed by School
Privacy Policy
Policy length: 6,324 words
No. of policies: 2
Time to read: 49 minutes

App Overview

Animal Jam was created in partnership with National Geographic, and it provides an outdoor-themed social space for children. Animal Jam's terms state that they have different methods of chat that players may utilize, and that parents can control some aspects of chat through their Parent Account. Animal Jam's terms state that they collect anonymous and personally identifiable information such as email, phone number, profile name and address. Animal Jam may share a user's information with third parties, service providers, and affiliates. Animal Jam's terms state that they use standard security measures, but does not disclose whether they use encryption for a user's data while in transit or while at rest. Animal Jam is clearly targeted to children under the age of 13. If a user wants to play Animal Jam, the terms state that they must be at least 18 years old, or must get permission from their parent or guardian. If this application is being used in a school context, teachers are strongly advised to review their school or district policy on parental consent.
Safety
What's This?
The Safety category reports on the guarantees vendors make in their terms and policies regarding how their service supports safe and appropriate interactions.
Animal Jam's terms state that they have different methods of chat that players may utilize. The terms specify that parents can control some aspects of chat through their Parent Account. The terms also specify that Animal Jam may collect and use this information to improve the gameplay experience and promote safety. Within the game, parents can access a Parent Dashboard, which includes gameplay information and their child's chat settings. These settings include multiple privacy levels.

The vendor filters and moderates online chat and provides Internet safety guidance to parents. They also filter usernames in an attempt ensure they don't have children’s Personal Information included in them. In addition, Animal Jam provides tools to children and parents to help them block and report troublesome players.
Privacy
What's This?
The Privacy category reports on the guarantees vendors make in their terms and policies regarding protections for data collected in their service.
Animal Jam's terms state that they collect anonymous and personally identifiable information such as email, phone number, profile name and address. Animal Jam may share a user's information with third parties, service providers, and affiliates. The terms list these affiliates, and several of them provide services that include behavioral and targeted marketing.

Animal Jam's terms also state that they can update their terms at any time, and that using the service after the update indicates that the changes are accepted. The terms also specify that notice of updates will be emailed to users, or shared on the site. However, many children will not have stored an email with the vendor, which increases the chances of young people not being informed of changes that could impact them.

Animal Jam's terms state that they can "share, transfer or assign" user data to any successor. The terms do not provide clear details on any limits on how a successor could use that data, or how users would be notified of any transfer.
Security
What's This?
The Security category reports on the guarantees vendors make in their terms and policies regarding how they implement a range of security protections for data collected in their service. This evaluation is not a full audit, and is not a substitute for a detailed security audit.
Animal Jam's terms state that they use standard security measures, but does not disclose whether they use encryption for a user's data while in transit or while at rest. The terms do not contain significant details about any additional security measures, or any trainings or checks for employees on handling and maintaining data securely.
Compliance
What's This?
The Compliance category reports on the guarantees vendors make in their terms and policies regarding their compliance with federal privacy laws, and general data breach requirements.
Animal Jam is clearly targeted to children under the age of 13. If a user wants to play Animal Jam, the terms state that they must be at least 18 years old, or must get permission from their parent or guardian. Animal Jam collects data that is reasonably necessary for children to participate on the site such as usernames, passwords, gender, age, and chat logs. This data may include Personal Information and Anonymous Information. A parent can review their child's Personal Information by contacting the vendor or using their Parent Account. A parent may also request that the vendor no longer collect Personal Information from their child or have their child's Personal Information deleted. Lastly, the vendor requires verifiable consent from a parent or guardian, which means they will take steps to make sure that the parent or legal guardian has given informed consent for their child playing Animal Jam.

If this application is being used in a school context, teachers are strongly advised to review their school or district policy on parental consent.


The privacy evaluations have been designed with the help and support of a consortium of schools and districts across the United States. These evaluations are designed to streamline making an informed decision about the potential privacy implications of educational technology used to support teaching and learning. The bars in the evaluations are not a measure of absolute safety or risk rather, they suggest areas to be considered and examined as part of using the application.

Our core evaluation criteria are freely available, and will remain freely available. People are encouraged to read the questions we use and the information security primer we released. Vendors are encouraged to use our questions and the information security primer to self-evaluate. You can also learn more about our evaluation process.

Please be in touch with any questions or feedback.

Common Sense is the nation‘s leading independent non-profit organization dedicated to empowering kids to thrive in a world of media and technology.

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Privacy Policy