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Privacy Evaluation for Kiddom

Last updated January 10, 2020

Overview

Kiddom is described as an all-in-one school operating system that enables educators to collaborate and personalize student instruction and assessment. The terms state the service includes features that allow users to communicate in a variety of ways, and personal data may be shared by users with other users through the service. The terms state the service collects personal and non personal information from children and students and the information the service requires users to provide on the Kiddom platform is extremely limited. The terms specify they employ physical, managerial, and technical safeguards designed to maintain the integrity and security of users' personal data. Lastly, the terms state that if a child under 13 (or 16 in the EU) tries to create a Kiddom account, they require verifiable parental consent before collecting children’s personal data.

Kiddom can be accessed through its website, and is available for download at the iOS App Store, and the Google Play Store. The Privacy Policy and Terms of Use used for this evaluation can be found on Kiddom’s website, iOS App Store, and the Google Play Store. This evaluation only considers policies that have been made publicly available prior to an individual using the application or service.

Safety

The terms state the service includes features that allow users to communicate in a variety of ways, and personal data may be shared by users with other users through the service. The terms further clarify that users can make personal information publicly available in publicly accessible areas of the service, such as by sharing user submissions with another user. However, the service does not monitor content or interactions and therefore does not take reasonable measures to delete all personal information from a user's postings before they are made publicly visible.

Privacy

The terms state the service collects personal and non personal information from children and students and the information the service requires users to provide on the Kiddom platform is extremely limited. In addition, the terms state the service does not sell users’ personal information or share their information with any thine-parties for their marketing or advertising purposes. Parents and educators should be aware that the service allows users to connect with a Google account, which grants Kiddom access to certain information associated with that student’s Google account that the service may use to setup and operate their classroom.

Security

The terms of Kiddom state they endeavor to protect user information. The terms specify they employ physical, managerial, and technical safeguards designed to maintain the integrity and security of users' personal data. To protect users' privacy and security, the service takes reasonable steps to verify a user's identity before granting them account access or making corrections to their information. In addition, the terms state when users enter information in the login portion of the service, Kiddom encrypts the transmission of that information using secure socket layer technology (SSL). The terms further clarify they do not store a user's password, but instead store a result of an irreversible operation performed on the password to verify its validity.

However, the terms state Kiddom cannot guarantee the security of user account information in the case of unauthorized entry or use, hardware or software failure, and other factors that may compromise the security of user information at any time. In the event Kiddom learns of a security systems breach, the terms state they may attempt to notify users electronically or otherwise contact users through the service so that they can take appropriate protective steps.

Compliance

The terms state that if a child under 13 (or 16 in the EU) tries to create a Kiddom account, they require verifiable parental consent before collecting children’s personal data. The terms further specify that if Kiddom learns that personal data of children under the age of 13 has been collected on the service without verifiable parental consent, or if a user has provided personal data beyond what was requested, they will delete that information as quickly as possible.

Additionally, the terms state parents and teachers can request to review, access, modify, delete, and download a copy of their child or student's information. Only those students who have been invited by their teacher, school, or district to use the Service may register to use Kiddom. The terms further specify that FERPA prohibits schools from sharing educational records without the consent of the student and/or the student’s parent. Kiddom's terms state they work hard to ensure that schools using the service have met that obligation. For that reason, the terms state parents must provide consent to Kiddom for storing and accessing student education records, and teachers are required to provide consent that their school or district has obtained all necessary parental consents to share educational records of students with Kiddom.

Data Collection
SCORE: 50%

What data does it collect?

  • Personally identifiable information (PII) is collected.
  • The categories of collected personally identifiable information are indicated.
  • Collection or use of data is limited to product requirements.
  • Unclear whether this product collects geolocation data.
  • Unclear whether this product collects biometric or health data.
  • Interactions, behaviors, or usage analytics data are collected.
  • Unclear whether this product collects sensitive data.
  • Data is automatically collected.
  • Opt-in consent is requested from users at the time personal information is collected.
  • Personal information of users is collected by a third party.
Data Sharing
SCORE: 80%

What data does it share?

  • Collected information is shared with third parties.
  • The categories of information shared with third parties are indicated.
  • The purpose for sharing a user's personal information with third parties is indicated.
  • Unclear whether the categories of third parties that receive data are indicated.
  • Data are shared for analytics.
  • Data are shared for research and/or product improvement.
  • Third-party services are used to support the product.
  • The roles of third-party service providers are indicated.
  • Third-party login is supported.
  • Contractual limits are placed on third-party data use.
Data Security
SCORE: 75%

How does it secure data?

  • A user's identity is verified with additional personal information.
  • Account creation is required.
  • Managed accounts are available.
  • Unclear whether multi-factor account protection is available.
  • Third-parties with access to information are required to provide the same security protections as the company.
  • Reasonable security practices are used to protect data.
  • Unclear whether this product limits employee or physical access to user information.
  • All data in transit are encrypted.
  • All data are stored in an encrypted format.
  • Notice is provided in the event of a data breach.
Data Rights
SCORE: 65%

What rights do I have to the data?

  • Users can create or upload content.
  • Users retain ownership of their data.
  • Processes to access or review user data are available.
  • Processes to modify data are available for authorized users.
  • Unclear whether the product provides a data-retention policy.
  • Processes for authorized users to delete data are available.
  • A user's data are deleted upon account cancellation or termination.
  • Unclear whether this product deletes data when no longer necessary.
  • Unclear whether methods are available to restrict who has access to data.
  • Processes to download user data are available.
Data Sold
SCORE: 70%

Is the data sold?

  • Personal information is not sold or rented to third parties.
  • Users can opt out from the disclosure or sale of their data to a third party.
  • User information can be transferred to a third party in the event of a merge, acquisition, or bankruptcy.
  • Users are notified if their information is transferred to a third party.
  • User information can be deleted prior to its transfer to a third party.
  • Third-party transfer is contractually required to use the same privacy practices.
  • User information that is shared is shared in an anonymous or de-identified format.
  • Unclear whether the company describes their de-identification process of user information.
  • Data are shared for research and/or product improvement.
  • Unclear whether contractual limits prohibit third parties from reidentifying or de-identified information.
Data Safety
SCORE: 40%

How safe is this product?

  • Users can interact with trusted users.
  • Users can interact with untrusted users, including strangers and/or adults.
  • Profile information must be shared for social interactions.
  • Personal information can be displayed publicly.
  • Users can control how their data are displayed to others.
  • Unclear whether user-created content is reviewed, screened, or monitored by the company.
  • Unclear whether user-created content is filtered for personal information before being made publicly visible.
  • Social interactions between users are not moderated.
  • Unclear whether social interactions of users are logged.
  • Unclear whether users can report abuse or cyberbullying.
Ads & Tracking
SCORE: 55%

Are there advertisements or tracking?

  • Personal information is not shared for third-party marketing.
  • Unclear whether this product displays traditional or contextual advertisements.
  • Personalised advertising is not displayed.
  • Data are not collected by third-parties for their own purposes.
  • Users's information is not used to track and target advertisements on other third-party websites or services.
  • Data profiles are not created and used for personalised advertisements.
  • The company can send marketing messages.
  • Unclear whether this company provides promotional sweepstakes, contests, or surveys.
  • Unclear whether this product provides users the ability to opt-out of contextual, or personalised advertising.
  • Unclear whether users can opt out or unsubscribe from marketing communications.
Parental Consent
SCORE: 65%

Can I provide parental consent?

  • Intended for children under 13.
  • Personal information from children under 13 years of age is collected.
  • Intended for parents or guardians.
  • Company does have actual knowledge that personal information from users under 13 years of age is collected.
  • The company does provide a section, heading, or separate policy for children in their policies.
  • Parental consent is required before personal information is collected or disclosed.
  • Unclear whether this product limits parental consent with respect to third parties.
  • Unclear whether this product allows parents to withdraw consent for the further collection of their child's information.
  • Children's personal information is deleted if collected without parental consent.
  • Unclear whether this product provides parental consent notice and method for submission.
School Purpose
SCORE: 75%

Is the product intended for school?

  • Intended for students.
  • Personal information or education records are collected from preK-12 students.
  • Intended for teachers.
  • Product is primarily used by, designed for, and marketed toward students in grades preK–12.
  • Processes to enter education records into the product are described.
  • Additional rights or protections may be provided with an additional school contract.
  • Unclear whether the company is designated as a school official.
  • Parental consent obligations are transferred to the school or district.
Individual Control
SCORE: 55%

Can I control the use of my data?

  • Users can control the use of their information through privacy settings.
  • Unclear whether use of information is limited to the purpose for which it was collected.
  • The context or purpose for which data are collected is indicated.
  • Unclear whether company may combine data with additional data from third-party sources.
  • Unclear whether this product treats combined information as personally identifiable information (PII).
  • Notice is provided if the context in which data are collected changes.
  • Consent is obtained if the practices in which data are collected change.
  • A grievance or remedy mechanism is available for users to file a complaint.
  • Unclear whether users can request to know what personal information has been shared with third parties.
  • Notice is not provided in the event the company receives a government or legal request for a user's information.

Common Sense Standard Privacy Report (SPR)

The standard privacy report (SPR) displays all the privacy practices from a product's policies in a single, easy-to-read outline. The report shows a green check mark for better privacy practices and an orange alert for risky or unclear practices. This alert indicates that more time should be focused on these particular details prior to use.

About Privacy Evaluations

The privacy evaluations have been designed with the help and support of a consortium of schools and districts across the United States. These evaluations are designed to help educators make informed decisions about the potential privacy implications of educational technology used to support teaching and learning.

Our core evaluation criteria will always be freely available. People are encouraged to read the questions we use and our information security primer. Vendors are encouraged to use our questions and the information security primer to self-evaluate. You can also learn more about our evaluation process. Please be in touch with any questions or feedback.