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Privacy Evaluation for MasteryConnect

Last updated December 19, 2018

Overview

The MasteryConnect Services are a classroom tool and resource that teacher can use as part of their classroom activities to identify levels of student understanding around their instruction on a real-time basis. The terms state the service may share a teacher's personal data with other teachers through a teacher’s profile and/or newsfeed, depending on the newsfeed privacy settings. In addition, the terms state the service may collect personal and non-personal data from users affiliated with a particular school or other educational institution or organization who are teachers or administrators, students, or children under the age of 13. The terms state the service has implemented a variety of security measures to protect the personal data they collect from children and students from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Lastly, the COPPA Privacy Policy included in the terms states it is designed to comply with the Children's Online Privacy Protection Act ("COPPA") and contains important information about how the service may collect, use, and disclose the personal information they collect from children under 13 years old.

MasteryConnect can be accessed through its website. The following applications are available for download:

The Privacy Policy and Terms of Use used for this evaluation can be found on MasteryConnect’s website. This evaluation only considers policies that have been made publicly available prior to an individual using the application or service.

Safety

The terms state the service may share a teacher's personal data with other teachers through a teacher’s profile and/or newsfeed, depending on the newsfeed privacy settings. In addition, the terms state the service may share a teacher's personal data with students and parents, but limited to only the teacher’s name and School. A child may not make his or her personal information public through our services, although teachers may choose to share a child’s information and responses with the child’s classmates or with other teachers. Parents should be aware if teachers publish any comments to a newsfeed, educational materials, resource pins or other items or forums they may be publicly viewable by other users in the MasteryConnect community.

Privacy

The terms state the service may collect personal and non-personal data from users affiliated with a particular school or other educational institution or organization who are teachers or administrators, students, or children under the age of 13. In addition, the terms state the service will not require a child to disclose more information than is reasonably necessary. Further, the terms state the service will not collect a child’s name, contact information, or other personal information directly unless a teacher or school requests it.

The terms also specify that personal information may be used to send users news and newsletters, special offers, and promotions from MasteryConnect, or to otherwise contact users with information they think may be of interest related to MasteryConnect products and services. However, the terms state the service will not sell children's personal information or send marketing or promotional materials to student users. Lastly, the terms state the service does not host third party advertisements and do not provide personal data to third parties for their own marketing purposes. However, the terms are unclear whether the service uses personal information from children or students to display their own contextual or behavioral advertisements on the service.

Security

The terms state the service has implemented a variety of security measures to protect the personal data they collect from children and students from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Additionally, the terms state the service protects users' login information and the transmission of data using Secure Socket Layer (SSL) encryption technology. However, the terms do not disclose if notification is provided to users in the event of a data breach.

Compliance

The COPPA Privacy Policy included in the terms states it is designed to comply with the Children's Online Privacy Protection Act ("COPPA") and contains important information about how the service may collect, use, and disclose the personal information they collect from children under thirteen years old.

In addition, when a teacher uses the services in the classroom or an educational setting, such as to sign students up for the services, or to assign activities to students and track their progress, the teacher is required to provide consent to the collection and use of personal information from and about children as required under COPPA and the Family Educational Rights and Privacy Act (“FERPA”). Parents should be aware that teachers and the schools or other academic institutions with which the teachers and students are affiliated, are also responsible for providing parents with notice about how personal information from children is collected and used by the service. If a parent has questions about their child's or teacher's use of the services and any information collected, they should discuss their questions with the child's teacher or school.

Data Collection
SCORE: 50%

What data does it collect?

  • Personally identifiable information (PII) is collected.
  • The categories of collected personally identifiable information are indicated.
  • Collection or use of data is limited to product requirements.
  • Unclear whether this product collects geolocation data.
  • Unclear whether this product collects biometric or health data.
  • Behavioral data are collected.
  • Unclear whether this product collects sensitive data.
  • Non-personally identifiable information is collected.
  • Combined information is treated as personally identifiable information (PII).
  • Personal information from children under 13 years of age is collected online.
Data Sharing
SCORE: 90%

What data does it share?

  • Collected information is shared with third parties.
  • The categories of information shared with third parties are indicated.
  • The purpose for sharing a user's personal information with third parties is indicated.
  • Use of information is limited to the purpose for which it was collected.
  • Data are shared for analytics.
  • Data are shared for research and/or product improvement.
  • Data are shared with third-party service providers.
  • The roles of third-party service providers are indicated.
  • Social or federated login is supported.
  • Contractual limits are placed on third-party data use.
Data Security
SCORE: 65%

How does it secure data?

  • A user's identity is verified with additional personal information.
  • Account creation is required.
  • Parental controls or managed accounts are available.
  • Unclear whether two-factor account protection is available.
  • Third-party contractual security protections are required.
  • Industry best practices are used to protect data.
  • Unclear whether this product limits employee or physical access to user information.
  • All data in transit are encrypted.
  • All data at rest are encrypted.
  • Unclear whether this product provides notice in the event of a data breach.
Data Rights
SCORE: 85%

What rights do I have to the data?

  • Opt-in consent is requested from users at the time personal information is collected.
  • Users can control their information through privacy settings.
  • Users can create or upload content.
  • Unclear whether users retain ownership of their data.
  • Processes to access and review user data are available.
  • Processes to modify inaccurate data are available.
  • A data-retention policy is available.
  • Processes for the school, parents, or students to delete data are available.
  • Processes to delete user data are available.
  • Processes to download user data are available.
Data Sold
SCORE: 70%

Is the data sold?

  • Data are not sold or rented to third parties.
  • Users can opt out from the disclosure or sale of their data to a third party.
  • User information can be transferred to a third party.
  • Users are notified if their information is transferred to a third party.
  • User information can be deleted prior to its transfer to a third party.
  • Unclear whether third-party transfers are contractually required to use the same privacy practices.
  • User information is shared in an anonymous or deidentified format.
  • The vendor describes their deidentification process of user information.
  • Data are shared for research and/or product improvement.
  • Unclear whether contractual limits prohibit third parties from reidentifying deidentified information.
Data Safety
SCORE: 65%

How safe is this product?

  • Users can interact with trusted users and/or students.
  • Users cannot interact with untrusted users, including strangers and/or adults.
  • Profile information is shared for social interactions.
  • Personal information is not displayed publicly.
  • Users can control how their data are displayed.
  • User-created content is not reviewed, screened, or monitored by the vendor.
  • User-created content is filtered for personal information before being made publicly visible.
  • Social interactions between users are not moderated.
  • Unclear whether social interactions of users are logged.
  • Unclear whether users can report abuse or cyberbullying.
Ads & Tracking
SCORE: 60%

Are there advertisements or tracking?

  • Data are not shared for third-party advertising and/or marketing.
  • Unclear whether this product displays traditional or contextual advertisements.
  • Unclear whether this product displays behavioral or targeted advertising.
  • Data are not collected by third-party advertising or tracking services.
  • Data are not used to track and target advertisements on other third-party websites or services.
  • Data profiles are not created and used for data enhancement, and/or targeted advertisements.
  • The vendor can send marketing messages.
  • The vendor does provide promotional sweepstakes, contests, or surveys.
  • Unclear whether this product provides users the ability to opt-out of traditional, contextual, or behavioral advertising.
  • Users can opt out or unsubscribe from marketing communications.
Parental Consent
SCORE: 70%

Can I provide parental consent?

  • Intended for children under 13.
  • Intended for parents or guardians.
  • Vendor does have actual knowledge that personal information from users under 13 years of age is collected.
  • Children's privacy is applicable.
  • Unclear whether this product indicates COPPA parental consent exceptions.
  • Parental consent is required.
  • Unclear whether this product limits parental consent with respect to third parties.
  • Parents can withdraw consent for the further collection of their child's information.
  • Unclear whether this product deletes children's personal information if collected without parental consent.
  • Parental consent notice and method for submission are provided.
School Purpose
SCORE: 60%

Is the product intended for school?

  • Intended for students.
  • Personal information or education records are collected from preK-12 students.
  • Intended for teachers.
  • Product is primarily used by, designed for, and marketed toward students in grades preK–12.
  • Product does create education records.
  • Notification of a contract or additional rights is provided.
  • Unclear whether this product designates the vendor as a school official.
  • Parental consent obligations are transferred to the school or district.
  • Unclear whether the vendor indicates FERPA parental consent exceptions.
  • Unclear whether this product discloses directory information.

Common Sense Standard Privacy Report (SPR)

The standard privacy report (SPR) displays all the privacy practices from a product's policies in a single, easy-to-read outline. The report shows a green check mark for better privacy practices and an orange alert for risky or unclear practices. This alert indicates that more time should be focused on these particular details prior to use.

About Privacy Evaluations

The privacy evaluations have been designed with the help and support of a consortium of schools and districts across the United States. These evaluations are designed to help educators make informed decisions about the potential privacy implications of educational technology used to support teaching and learning.

Our core evaluation criteria will always be freely available. People are encouraged to read the questions we use and our information security primer. Vendors are encouraged to use our questions and the information security primer to self-evaluate. You can also learn more about our evaluation process. Please be in touch with any questions or feedback.