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Privacy Evaluation for MURAL

Last updated July 16, 2020

Overview

MURAL is an online visual collaboration workspace for problem solving providing brainstorming, designing, evaluating, and planning in a virtual display format. The terms of MURAL state that they collect personal information when and if users sign up for an account and also at other times. The terms state that they use information for purposes not specifically required for the product, such as creating new products. The terms state that information is shared with third parties, such as third-party data processors, and they may share or transfer information in the case of a merger, acquisition, or bankruptcy. The terms state that users have a right to access, modify, or delete their personal information. The terms state that users may use Google or their company identity provider account to sign in to the service. MURAL's terms clearly state that they may sell personal information. The terms state that users can create Murals to which they can invite other people, for viewing or collaboration. The terms state that cookies and third-party tools are used to determine user interests to create profiles and to target advertisements to them, track users across websites, collect information about browsing habits, and display relevant ads on other sites, including Facebook and Google. The terms state that users in the same or connected Workspaces can see some personal information that users share in their profiles. The terms clearly state that they are not liable for disputes between users. Additionally, the terms state that MURAL uses reasonable security measures, but the terms do not include information about encrypting data in transit or at rest; for that information, the terms direct you to another document. The terms clearly state that the product is not specifically directed at children, but that parents may give their consent for children to use it, or schools may obtain parental consent. Finally, the terms state that users can post or upload a variety of content to the service, such as images, videos, text, and documents.

MURAL can be accessed through its website. The Privacy Policy and Terms of Use used for this evaluation can be found on MURAL’s website. Additionally, other policies used for this evaluation include: Cookie Policy. This evaluation only considers policies that have been made publicly available prior to an individual using the application or service.

Data Collection
SCORE: 50%

What data does it collect?

  • Personally identifiable information (PII) is collected.
  • Collection or use of data is not limited to product requirements.
Not yet answered
  • This evaluation did not assess whether the categories of collected personally identifiable information are indicated.
  • This evaluation did not assess whether this product collects geolocation data.
  • This evaluation did not assess whether this product collects biometric or health data.
  • This evaluation did not assess whether this product collects behavioral data.
  • This evaluation did not assess whether this product collects sensitive data.
  • This evaluation did not assess whether this product automatically collects any data.
  • This evaluation did not assess whether opt-in consent is requested from users at the time personal information is collected.
  • This evaluation did not assess whether personal information of users is collected by a third party.
Data Sharing
SCORE: 50%

What data does it share?

  • Collected information is shared with third parties.
  • The categories of information shared with third parties are indicated.
  • Third-party login is supported.
  • Unclear whether contractual limits are placed on third-party data use.
Not yet answered
  • This evaluation did not assess whether the purpose for sharing a user's personal information with third parties is indicated.
  • This evaluation did not assess whether the categories of third parties that receive data are indicated.
  • This evaluation did not assess whether data are shared for analytics.
  • This evaluation did not assess whether data are shared for research and/or product improvement.
  • This evaluation did not assess whether third-party services are used to support the product.
  • This evaluation did not assess whether the roles of third-party service providers are indicated.
Data Security
SCORE: 0%

How does it secure data?

  • Account creation is not required.
  • Unclear whether managed accounts are available.
  • Reasonable security practices are used to protect data.
  • Unclear whether this product encrypts all data in transit.
  • Unclear whether all data are stored in an encrypted format.
  • Unclear whether this product provides notice in the event of a data breach.
Not yet answered
  • This evaluation did not assess whether a user's identity is verified with additional personal information.
  • This evaluation did not assess whether multi-factor account protection is available.
  • This evaluation did not assess whether Third-parties with access to information are required to provide the same security protections as the company.
  • This evaluation did not assess whether this product limits employee or physical access to user information.
Data Rights
SCORE: 88%

What rights do I have to the data?

  • Users can create or upload content.
  • Processes to access or review user data are available.
  • Processes to modify data are available for authorized users.
  • Processes for authorized users to delete data are available.
Not yet answered
  • This evaluation did not assess whether users retain ownership of their data.
  • This evaluation did not assess whether the product provides a data-retention policy.
  • This evaluation did not assess whether a user's data are deleted upon account cancellation or termination.
  • This evaluation did not assess whether this product deletes data when no longer necessary.
  • This evaluation did not assess whether methods are available to restrict who has access to data.
  • This evaluation did not assess whether this product provides users the ability to download their data.
Data Sold
SCORE: 50%

Is the data sold?

  • Personal information is sold or rented to third parties.
  • User information can be transferred to a third party in the event of a merge, acquisition, or bankruptcy.
Not yet answered
  • This evaluation did not assess whether users can opt out from the disclosure or sale of their data to a third party.
  • This evaluation did not assess whether users are notified if their information is transferred to a third party.
  • This evaluation did not assess whether user information can be deleted prior to its transfer to a third party.
  • This evaluation did not assess whether third-party transfers are contractually required to use the same privacy practices.
  • This evaluation did not assess whether user information is shared in an anonymous or de-identified format.
  • This evaluation did not assess whether the company describes their de-identification process of user information.
  • This evaluation did not assess whether data are shared for research and/or product improvement.
  • This evaluation did not assess whether contractual limits prohibit third parties from reidentifying or de-identified information.
Data Safety
SCORE: 63%

How safe is this product?

  • Users can interact with trusted users.
  • Personal information can be displayed publicly.
  • User-created content is not filtered for personal information before being made publicly visible.
  • Social interactions between users are not moderated.
Not yet answered
  • This evaluation did not assess whether users can interact with untrusted users, including strangers and/or adults.
  • This evaluation did not assess whether profile information must be shared for social interactions.
  • This evaluation did not assess whether this product allows users to control how their data are displayed to others.
  • This evaluation did not assess whether user-created content is reviewed, screened, or monitored by the company.
  • This evaluation did not assess whether social interactions of users are logged.
  • This evaluation did not assess whether users can report abuse or cyberbullying.
Ads & Tracking
SCORE: 33%

Are there advertisements or tracking?

  • Unclear whether personal information are shared for third-party marketing.
  • Unclear whether this product displays traditional or contextual advertisements.
  • Personalised advertising is displayed.
  • Data are collected by third-parties for their own purposes.
  • User's information is used to track and target advertisements on other third-party websites or services.
  • Data profiles are created and used for personalised advertisements.
Not yet answered
  • This evaluation did not assess whether this company can send marketing messages.
  • This evaluation did not assess whether this company provides promotional sweepstakes, contests, or surveys.
  • This evaluation did not assess whether this product provides users the ability to opt-out of contextual, or personalised advertising.
  • This evaluation did not assess whether users can opt out or unsubscribe from marketing communications.
Parental Consent
SCORE: 100%

Can I provide parental consent?

  • Not intended for children under 13.
  • Parental consent is required before personal information is collected or disclosed.
  • Unclear whether this product provides parental consent notice and method for submission.
Not yet answered
  • This evaluation did not assess whether this product collects personal information from children under 13 years of age.
  • This evaluation did not assess whether intended for parents or guardians.
  • This evaluation did not assess whether company has actual knowledge that personal information from users under 13 years of age is collected.
  • This evaluation did not assess if the company provides a section, heading, or separate policy for children in their policies.
  • This evaluation did not assess whether this product limits parental consent with respect to third parties.
  • This evaluation did not assess whether this product allows parents to withdraw consent for the further collection of their child's information.
  • This evaluation did not assess whether this product deletes children's personal information if collected without parental consent.
School Purpose
SCORE: 100%

Is the product intended for school?

  • Not intended for students.
  • Product is primarily used by, designed for, and marketed toward students in grades preK–12.
Not yet answered
  • This evaluation did not assess whether personal information or education records are collected from preK-12 students.
  • This evaluation did not assess whether intended for teachers.
  • This evaluation did not assess whether the processes to enter education records into the product are clear.
  • This evaluation did not assess whether additional rights or protections may be provided with an additional school contract.
  • This evaluation did not assess whether the company is designated as a school official.
  • This evaluation did not assess whether this product transfers parental consent obligations to the school or district.
Individual Control
SCORE: NA%

Can I control the use of my data?

    Not yet answered
    • This evaluation did not assess whether users can control the use of their information through privacy settings.
    • This evaluation did not assess whether use of information is limited to the purpose for which it was collected.
    • This evaluation did not assess whether the conext or purpose for which data are collected is indicated.
    • This evaluation did not assess whether company may combine data with additional data from third-party sources.
    • This evaluation did not assess whether this product treats combined information as personally identifiable information (PII).
    • This evaluation did not assess whether notice is provided if the context in which data are collected change.
    • This evaluation did not assess whether consent is obtained if the practices in which data are collected change.
    • This evaluation did not assess whether a grievance or remedy mechanism is available for users to file a complaint.
    • This evaluation did not assess whether users can request to know what personal information has been shared with third parties.
    • This evaluation did not assess whether notice is provided in the event the company receives a government or legal request for a user's information.

    Common Sense Standard Privacy Report (SPR)

    The standard privacy report (SPR) displays all the privacy practices from a product's policies in a single, easy-to-read outline. The report shows a green check mark for better privacy practices and an orange alert for risky or unclear practices. This alert indicates that more time should be focused on these particular details prior to use.

    About Privacy Evaluations

    The privacy evaluations have been designed with the help and support of a consortium of schools and districts across the United States. These evaluations are designed to help educators make informed decisions about the potential privacy implications of educational technology used to support teaching and learning.

    Our core evaluation criteria will always be freely available. People are encouraged to read the questions we use and our information security primer. Vendors are encouraged to use our questions and the information security primer to self-evaluate. You can also learn more about our evaluation process. Please be in touch with any questions or feedback.