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Updated September 18, 2018

ClassDojo

  • Intended for children under 13.
  • Collection or use of data is limited to product requirements.
  • Personal information is displayed publicly.
  • Users can interact with trusted users and/or students.
  • Notice is provided in the event of a data breach.
  • Parental consent is required.
Indicates that the product meets all our required privacy safeguards, but more research should be completed prior to use.
Use Responsibly
Full evaluation
62
Overall Scoreinfo-bubble

This overall score represents how the service addressed all our evaluation questions. A higher score (up to 100) means the service provides more transparent and comprehensive policies.

Overview

ClassDojo is a communication app for the classroom. It connects teachers, parents, and students who use it to share photos, videos, and messages through the school day. Class Dojo's policy states that it does not allow minors to post content to share publicly, and that no student’s account, profile, or Student Story is made available or visible to the public through ClassDojo. ClassDojo's policy states that personal information collected from students is never used for behavior targeted advertising to students by ClassDojo or by any third-party. The policy also explains that if a user has registered for an account on ClassDojo, the user may update, correct, or delete some of the user profile information or preferences at any time by logging into the user's account on ClassDojo and accessing the account settings page. In its policy, ClassDojo indicates that it holds the iKeepSafe FERPA Certification signifying its Website, Platform, and Apps have been reviewed and approved for having policies and practices that are compliant with the federal mandates for FERPA.

ClassDojo can be accessed through its website, and is available for download at the iOS App Store, the Google Play Store, and/or Amazon Appstore. The Privacy Policy and Terms of Use used for this evaluation can be found on ClassDojo’s website, iOS App Store, the Google Play Store, and/or Amazon Appstore. This evaluation only considers policies that have been made publicly available prior to an individual using the application or service.

Read the Common Sense standard privacy report (SPR)arrow
The standard privacy report (SPR) displays the most important privacy practices from a product’s polices in a single easy-to-read outline. The report displays an alert when a particular privacy practice is risky, unclear, or not evaluated. This alert indicates more time should be focused on these particular details prior to use.
SafetyPromoting responsible use
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Evaluating safety takes into consideration best practices that protect a user's physical and emotional health. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to safety.
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ClassDojo focuses on safety concerns from a student perspective by stating that currently, they do not allow minors to post content to share publicly, and that no student’s account, profile, or Student Story is made available or visible to the public through ClassDojo. The policy indicates that teachers can choose to never project or display their own teacher account in class, and therefore keep student feedback points and Student Stories private for each student, their teacher(s), and their parents. However, as a teacher, school leader, or parent, the user's name and profile photo may be displayed to the person with whom the user is messaging. The policy explains that the Class Story and School Story are visible by students, teachers, parents and school leaders who have logged into their accounts and are associated with that particular class or school, but that they are not viewable by the general public. Also, for user-created content, ClassDojo's policy states that parents, teachers and school leaders can add content or comments to these stories, but students can only view or like content on these stories and are only able to do this once either the school or ClassDojo has obtained parental consent, if under 13. No descriptions of content or social interaction moderation are available in the policy.

PrivacyProtecting collected information
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Evaluating privacy takes into consideration best practices that protect the disclosure of a user's personal information. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to privacy.
64

ClassDojo has created a chart describing the categories of information they collect from each user type, including students, parents, and teachers. Data collected includes personal information, location information, and behavior data, but not health data. ClassDojo's policy says it will only share personal information with a limited set of third party service providers necessary to provide or develop services. ClassDojo's policy states that personal information collected from students is never used for behavior targeted advertising to students by ClassDojo or by any thirdparty. The policy states that children’s personal information is never sold or rented to anyone, including marketers and advertisers. The policy explains that if they do combine any automatically collected information with personal information, they will treat the combined information as personal information.

SecurityProtecting against unauthorized access
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Evaluating security takes into consideration best practices that protect the integrity and confidentiality of a user's data. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to security.
70

Class Dojo's policy states that it uses security industry best practices to protect personal information, including using encryption and other security safeguards to protect personal information. The policy also explains that if a user has registered for an account on ClassDojo, the user may update, correct, or delete some of the user profile information or preferences at any time by logging into the user's account on ClassDojo and accessing the account settings page. Encryption is described in the policy as that ClassDojo ensures passwords are stored and transferred securely using encryption and salted hashing, but storage encryption is unspecified. Class Dojo explains that the service is hosted on servers at a third-party facility. If ClassDojo learns of a security breach, the policy notes that they will attempt to notify the user electronically (subject to any applicable laws) so that the user can take appropriate protective steps.

ComplianceFollowing statutory laws and regulations
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Evaluating compliance takes into consideration best practices of companies that collect personal information from children or students and the legal obligations for the privacy and security of that information. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to compliance.
74

ClassDojo's intended users include children, students, and teachers. Their policy indicates that only the student, the student’s parents, and the student’s teachers or school leaders can see the student’s profile and Student Story. The policy explains that they do not allow minors to post content to share publicly, but they do still allow minors (or the minor’s parents if under 13) the option to delete personal information associated with their user accounts or content that they upload through their student account which is not shared publicly and only the student’s parents, teachers, or school leaders can view. For COPPA account set-up, parents access and set up an account on ClassDojo using a unique parent code provided by their child’s teacher, or through an email/SMS invitation directly from the teacher containing the unique parent code. Parents can only view their own children’s feedback points and Student Story, not those of any other students. The policy notes that if ClassDojo discovers that they have collected information from a child in a manner inconsistent with COPPA, they will take appropriate steps to either delete the information, or immediately seek the parent's consent for that collection. In its policy, ClassDojo indicates that it holds the iKeepSafe FERPA Certification signifying its Website, Platform, and Apps have been reviewed and approved for having policies and practices that are compliant with the federal mandates for FERPA.

About Privacy Evaluations

The privacy evaluations have been designed with the help and support of a consortium of schools and districts across the United States. These evaluations are designed to streamline making an informed decision about the potential privacy implications of educational technology used to support teaching and learning.

Our core evaluation criteria are freely available and will remain freely available. People are encouraged to read the questions we use and the information security primer we released. Vendors are encouraged to use our questions and the information security primer to self-evaluate. You can also learn more about our evaluation process.

Please be in touch with any questions or feedback.