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Updated August 6, 2018

FreshGrade

  • Intended for children under 13.
  • Collection or use of data is limited to product requirements.
  • Personal information is not displayed publicly.
  • Users can interact with trusted users and/or students.
  • Notice is provided in the event of a data breach.
  • Parental consent is required.
Indicates that the product meets all our required privacy safeguards, but more research should be completed prior to use.
Use Responsibly
Full evaluation
63
Overall Scoreinfo-bubble

This overall score represents how the service addressed all our evaluation questions. A higher score (up to 100) means the service provides more transparent and comprehensive policies.

Overview

FreshGrade empowers schools, school districts, teachers, parents, and students to be partners in the education journey. The terms of FreshGrade state parents can track the progress of their child’s learning and students are empowered to take greater ownership of their learning. FreshGrade's terms state they collect Personal Information from students authorized to use the service, such as information that can identify a specific individual, such as a name, address, telephone number, email address, or other information linked to that personal information. The terms specify that FreshGrade has implemented commercially reasonable administrative, physical, and technical safeguards designed to secure Personal Information, including student data, from unauthorized access, disclosure and use. Lastly, the terms of FreshGrade state they do not knowingly collect personal information through the FreshGrade service from a child under 13 until a school or parent has provided appropriate consent and authorization for a student under 13 to use the service and for FreshGrade to collect information.

FreshGrade can be accessed through its website and is available for download at the iOS App Store and the Google Play Store. The Privacy Policy and Terms of Use used for this evaluation can be found on FreshGrade’s website, iOS App Store, and the Google Play Store. This evaluation only considers policies that have been made publicly available prior to an individual using the application or service.

Read the Common Sense standard privacy report (SPR)arrow
The standard privacy report (SPR) displays the most important privacy practices from a product’s polices in a single easy-to-read outline. The report displays an alert when a particular privacy practice is risky, unclear, or not evaluated. This alert indicates more time should be focused on these particular details prior to use.
SafetyPromoting responsible use
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Evaluating safety takes into consideration best practices that protect a user's physical and emotional health. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to safety.
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The terms of FreshGrade state parents can track the progress of their child’s learning and students are empowered to take greater ownership of their learning. The terms specify that students can log-in and view their digital portfolio, self-reflect on their work and work collaboratively with their teachers and parents to achieve their learning goals, as well as capture moments through videos, pictures, audio clips and notes. The FreshGrade terms specify the service may allow users to use the FreshGrade service to host public forums or messaging boards for online discussion or message posting. These are public forums, and information that parents and teachers should be aware may be available to other members of the FreshGrade service or the public.

In addition, each student and his or her parent will only have access to view or submit information relative to that particular student. Neither students nor their parents will be able to view or otherwise access the personal information of other students, unless it is provided to that student account by the School (for example, a class photo and class roster containing the names and photos of other students may be added by a teacher to a student account).

PrivacyProtecting collected information
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Evaluating privacy takes into consideration best practices that protect the disclosure of a user's personal information. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to privacy.
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The terms of FreshGrade state they collect Personal Information from students authorized to use the service, such as information that can identify a specific individual, such as a name, address, telephone number, email address, or other information linked to that personal information. In addition, FreshGrade's terms state they collect information only on behalf of the school. The terms also specify that FreshGrade considers student data to be highly confidential and uses this data solely to provide the services to the school. The terms also state FreshGrade may also collect school data which could include school name and location, what grade level and subject matter a teacher's teaches, position within the school, and the type of devices students use in the classroom. FreshGrade's terms specify they collect, store, process, and share student personal information only for the purposes of providing the service, or as authorized by a school or a parent.

The terms of FreshGrade state they do not sell, use, or share student personal information or content for marketing or advertising purposes. However, teachers and parents should be aware that FreshGrade's terms state they may advertise its services to school users and to parents, provided that such advertisements are not be based on student data relating to individually identifiable students. In addition, parents and teachers should be aware FreshGrade's terms state they may permit third party online advertising networks to collect information from visitors. However, although the terms of FreshGrade state they may permit third party advertising partners to collect information on the FreshGrade website for the purpose of sending targeted advertisements, they do not allow third party advertising networks to collect information about students or parents who are logged into the service, or to collect information from our mobile apps.

SecurityProtecting against unauthorized access
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Evaluating security takes into consideration best practices that protect the integrity and confidentiality of a user's data. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to security.
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The terms of FreshGrade state users will need an account in order to use the FreshGrade service. In addition, only students who have been invited and authorized to use the service by a school may register as a student for a FreshGrade account and use the service. The terms also specify that FreshGrade has implemented commercially reasonable administrative, physical, and technical safeguards designed to secure Personal Information, including student data, from unauthorized access, disclosure and use.

The terms of FreshGrade state they will maintain a comprehensive data security program designed to protect the types of student data collected and maintained. FreshGrade's terms state they care about the security of users' personal information and use commercially reasonable physical, administrative and technological safeguards to preserve the integrity and security of all information they collect, transfer, and that they share with service providers. Additionally, the terms specify additional security safeguards that include data and transit encryption, firewalls, and physical access controls to buildings and files. Employees and contractors are bound to uphold the provisions in this Privacy Policy, and violators will be subject to disciplinary action, up to and including termination and further legal action. Lastly, in the event FreshGrade has have a reasonable, good faith belief that an unauthorized party has gained access to personal information, or disclosed Personal Information, including student data they will promptly notify the School.

ComplianceFollowing statutory laws and regulations
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Evaluating compliance takes into consideration best practices of companies that collect personal information from children or students and the legal obligations for the privacy and security of that information. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to compliance.
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The terms of FreshGrade state they do not knowingly collect personal information through the FreshGrade service from a child under 13 until a school or parent has provided appropriate consent and authorization for a student under 13 to use the service and for FreshGrade to collect information. In addition, the terms of FreshGrade specify that if users are not at least 18, they may use the FreshGrade service only with consent from their school or parent.

FreshGrade's terms state users may access, update, or correct their personal information at any time by logging into their account. A school principal, school or district/board administrator, or other individual authorized by the school to view and access student accounts, may be able to view and access all activity and content associated with the student accounts associated with the school or district. In addition, a school may access, update, and correct the personal information contained in any account under their control by logging into their account, and/or by logging into your school student information management system. However, a parent seeking to modify, correct, or delete personal information in a student account that is connected to an active class profile will be instructed to contact the school to discuss data deletion or modification.

Parents and Teachers should be aware the terms state that at the conclusion of each academic year, FreshGrade may suspend the ability to post new user content to any specific classroom. However, any student or parent will be permitted to review, request to delete or otherwise access the archived user content associated with that student or parent. The terms specify that when a FreshGrade portfolio is no longer in active use by a school, the portfolio will be archived. Archived portfolios are maintained to provide parents indefinite access to the student’s work, and parents and students can access such data at any time. FreshGrade's terms state they maintain this information only for the benefit of the parent and student. Lastly, FreshGrade's terms state as permitted by COPPA and FERPA schools providing the service to children under 13 represent that they have received consent from parents, or have the authority to provide consent on behalf of parents, for us to collect information from students before allowing children under 13 to access the services.

About Privacy Evaluations

The privacy evaluations have been designed with the help and support of a consortium of schools and districts across the United States. These evaluations are designed to streamline making an informed decision about the potential privacy implications of educational technology used to support teaching and learning.

Our core evaluation criteria are freely available and will remain freely available. People are encouraged to read the questions we use and the information security primer we released. Vendors are encouraged to use our questions and the information security primer to self-evaluate. You can also learn more about our evaluation process.

Please be in touch with any questions or feedback.