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Updated January 19, 2018

Schoology

  • The terms are unclear about whether or not personal information is sold or rented to third parties.
  • Data are shared for advertising or marketing.
  • The terms are unclear about whether or not this product displays behavioral or contextual advertising.
  • Data are collected by advertising or tracking services.
  • Data are used to track and target advertisements on other third-party websites or services.
  • The terms are unclear about whether or not this product allows third parties to use data to create ad profiles, data enhancement, and/or targeted advertisements.
Use with Caution
The privacy evaluation process categorizes edtech tools into the following three tiers:
Use Responsibly
Indicates that the service meets the minimum criteria and more research should be completed prior to use.
Use with Caution
Indicates that the service does not clearly define the safeguards to protect student information.
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Overall Evaluationinfo-bubble

This Overall Evaluation score represents how the service addressed all our evaluation questions. A higher score (up to 100) means the service provides more transparent and comprehensive policies.

Overview

Schoology is a learning management system that allows parents, teachers, students, and school officials to track coursework. Schoology's terms state they offer some flexibility in how users can control who sees what content, but the configuration options should be reviewed by a school administrator to ensure that visibility settings align with community norms and expectations. Schoology is an LMS which collects a significant amount of information about students and their work product. Schoology's terms state that data is encrypted while in transit, but they do not provide details about whether data is protected while at rest. Lastly, Schoology's terms state they require schools to obtain parental consent under COPPA, but do not define themselves as a school official under FERPA.

Schoology can be accessed through its website, and is available for download at the iOS App Store, the Google Play Store, and Amazon Appstore. The Privacy Policy and Terms of Use accessed for this evaluation can be found on Schoology’s website, iOS App Store, the Google Play Store, and Amazon Appstore. This evaluation only considers policies that have been made publicly available prior to an individual using the application or service.

Key Points
Intended Use
  • Intended for children under 13.
  • The terms are unclear about whether or not this product is intended for teens.
  • The terms are unclear about whether or not this product is intended for adults over 18.
  • Intended for parents or guardians.
  • Intended for students.
  • Intended for teachers.
Data Collection
  • Personally Identifiable Information (PII) is collected.
  • The terms are unclear about whether or not this product collects geolocation data.
  • The terms are unclear about whether or not this product collects biometric or health data.
  • Behavioral data are collected.
  • Non-Personally Identifiable Information is collected.
Parental Consent
  • Parental consent is required.
  • Parental consent is limited with respect to third parties.
  • Parents can withdraw consent for the further collection of their child's information.
  • The terms are unclear about whether or not this product deletes children's personal information if collected without parental consent.
  • Parental consent notice and method for submission are provided.
  • The terms are unclear about whether or not this product discloses COPPA parental consent exceptions.
  • The terms are unclear about whether or not this product discloses FERPA parental consent exceptions.
  • The terms are unclear about whether or not this product discloses Directory Information.
  • Parental consent obligations are transferred to the school or district.
SafetyPromoting responsible use
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Evaluating safety takes into consideration best practices that protect a user's physical and emotional health. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to safety.
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The terms of Schoology state they offer some flexibility in how users can control who sees what content, but the configuration options should be reviewed by a school administrator to ensure that visibility settings align with community norms and expectations. However, the terms do not define specific methods of flagging inappropriate content, or of auditing content. Lastly, Schoology's terms state that students of any age cannot share their profiles publicly outside of their classroom or school.

PrivacyProtecting collected information
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Evaluating privacy takes into consideration best practices that protect the disclosure of a user's personal information. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to privacy.
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Schoology is an LMS which collects a significant amount of information about students and their work product. Schoology's term state they do not share information outside of the school or with any third parties except for required third party service providers. The terms specify that data will be retained as long as an account is active, or if the data is needed to provide the services, and define a time-period of 30 days after which account data will be deleted.

The terms specify that the vendor may also share de-identified and/or aggregated data with third parties. In addition, Schoology's terms state they may use tracking technologies from third party service providers with whom they partner to display advertising for Schoology on other sites based upon a user's Web browsing activity.

SecurityProtecting against unauthorized access
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Evaluating security takes into consideration best practices that protect the integrity and confidentiality of a user's data. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to security.
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Schoology's terms state that data is encrypted while in transit, but they do not provide details about whether data is protected while at rest. Additionally, the terms do not contain information about a breach notification policy.

ComplianceFollowing statutory laws and regulations
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Evaluating compliance takes into consideration best practices of companies that collect personal information from children or students and the legal obligations for the privacy and security of that information. A higher score (up to 100) means the service provides more transparent and comprehensive responses related to compliance.
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Schoology's terms state they require schools to obtain parental consent under COPPA, but do not define themselves as a school official under FERPA. The terms state the Service allows schools, parents, teachers, and students to review, edit, and delete their information by logging into the application or submitting a request.

In addition, the terms state parents have the right to consent to Schoology's use of their child's personal information without having to also consent to disclosure of that information to third parties by contacting the school administrator.

About Privacy Evaluations

The privacy evaluations have been designed with the help and support of a consortium of schools and districts across the United States. These evaluations are designed to streamline making an informed decision about the potential privacy implications of educational technology used to support teaching and learning.

Our core evaluation criteria are freely available and will remain freely available. People are encouraged to read the questions we use and the information security primer we released. Vendors are encouraged to use our questions and the information security primer to self-evaluate. You can also learn more about our evaluation process.

Please be in touch with any questions or feedback.