Animal Jam was created in partnership with National Geographic, and it provides an outdoor-themed social space for children. Animal Jam's terms state that they have different methods of chat that players may utilize, and that parents can control some aspects of chat through their Parent Account. Animal Jam's terms state that they collect anonymous and personally identifiable information such as email, phone number, profile name and address. Animal Jam's terms state they may share a user's information with third parties, service providers, and affiliates. Animal Jam's terms state that they use standard security measures, but does not disclose whether they use encryption for a user's data while in transit or while at rest. If a user wants to play Animal Jam, the terms state they must be at least 18 years old, or must get permission from their parent or guardian. If this application is being used in a school context, teachers are strongly advised to review their school or district policy on parental consent.

Animal Jam can be accessed through its website. The Privacy Policy and Terms of Use accessed for this evaluation can be found on Animal Jam’s website. This evaluation only considers policies that have been made publicly available prior to an individual using the application or service.

Safety

Animal Jam's terms state they have different methods of chat that players may utilize. The terms specify that parents can control some aspects of chat through their Parent Account. The terms also specify that Animal Jam may collect and use this information to improve the gameplay experience and promote safety. Within the game, parents can access a Parent Dashboard, which includes gameplay information and their child's chat settings. These settings include multiple privacy levels with the ability to block and report abusive interactions. The terms state the Service filters and moderates online chat and provides Internet safety guidance to parents. They also filter usernames in an attempt ensure they don't have children’s Personal Information included in them. In addition, Animal Jam provides tools to children and parents to help them block and report troublesome players.

Privacy

Animal Jam's terms state they collect anonymous and personally identifiable information such as email, phone number, profile name and address. Animal Jam may share a user's information with third parties, service providers, and affiliates. The terms list these affiliates, and several of them provide services that include behavioral and targeted marketing. Animal Jam's terms also state they can update their terms at any time, and that using the service after the update indicates that the changes are accepted. The terms also specify that notice of updates will be emailed to users, or shared on the site. However, many children will not have stored an email with the vendor, which increases the chances of young people not being informed of changes that could impact them. Animal Jam's terms state they can "share, transfer or assign" user data to any successor. However, the terms do not provide clear details on any limits on how a successor could use that data, or how users would be notified of any transfer.

Security

Animal Jam's terms state they use standard security measures, but do not disclose whether they use encryption for a user's data while in transit or while at rest. The terms do not contain significant details about any additional security measures, or any training, or safety checks for employees on handling and maintaining data securely.

Compliance

Animal Jam is clearly targeted to children under the age of 13. If a user wants to play Animal Jam, the terms state that they must be at least 18 years old, or must get permission from their parent or guardian. Animal Jam's terms state they collect data that is reasonably necessary for children to participate on the site such as usernames, passwords, gender, age, and chat logs. This data may include Personal Information and Anonymous Information. The terms state a parent can review their child's Personal Information by contacting the vendor or using their Parent Account. The terms state a parent may also request that the vendor no longer collect Personal Information from their child or have their child's Personal Information deleted.

Lastly, the terms state the Service requires verifiable consent from a parent or guardian, which means they will take steps to make sure that the parent or legal guardian has given informed consent for their child playing Animal Jam. If this application is being used in a school context, teachers are strongly advised to review their school or district policy on parental consent.

• Unclear whether personal information is sold or rented to third parties.
• Personal information is not shared for third-party marketing.
• Personalised advertising is displayed.
• Data are collected by third-parties for their own purposes.
• User's information is used to track and target advertisements on other third-party websites or services.
• Unclear whether this product creates and uses data profiles for personalised advertisements.